urgent care, anytime.
on-demand care and prescriptions from board-certified doctors. by phone or video. no waiting room.
E-Treatment: Submit symptoms, get treatment in 24–72 hours. No live visit required.
80+
Conditions treated
24/7
Always available
Minutes
Average wait time
care for 80+ conditions
Our board-certified doctors can diagnose and treat a wide range of non-emergency conditions — all from the comfort of home.
- Allergies
- Back & Joint Pain
- Birth Control (pill/patch/ring, females 18+)
- Cold & Flu
- Cough
- COVID-19 (Paxlovid for adults 18+)
- Diarrhea
- Ear Pain
- Erectile Dysfunction
- Fatigue
- Hair Loss
- Headache
- Insect Bites
- Medication Refills
- Nausea & Vomiting
- Pink Eye (Conjunctivitis)
- Rash
- Sinus Problems
Emergency? MDLIVE is not appropriate for life-threatening emergencies. If you are experiencing a medical emergency, call 911 or go to the nearest emergency room.
a smarter choice for urgent care.
Skip the waiting room. Get the same quality care in a fraction of the time and cost.
| Factor | MDLIVE | Urgent Care Clinic | Emergency Room |
|---|---|---|---|
| Wait time | Minutes | 30–60+ minutes | 2–4+ hours |
| Typical cost | $0–89 | $50–150+ | $500–2,000+ |
| Availability | 24/7/365 | Limited hours | 24/7 |
| Travel required | No | Yes | Yes |
| Prescriptions | Yes (non-controlled) | Yes | Yes |
get treated without a live visit.
E-Treatment is our asynchronous care option. Submit your symptoms online and a board-certified doctor will review and provide a diagnosis and treatment plan — no live chat required.
Available for select conditions
URI, UTI, Pink Eye, Sinus Infection, Cold/Flu, Skin Conditions, Acid Reflux
Response within 24–72 hours
A doctor reviews your submission and provides a treatment plan
Prescriptions sent to your pharmacy
If medication is needed, your prescription is routed automatically
How E-Treatment works
Select your condition
Choose from eligible conditions like UTI, pink eye, cold/flu, and more
Describe your symptoms
Answer clinical questions about your symptoms, medications, and allergies
Submit & wait
A board-certified doctor reviews your submission
Receive your treatment plan
Get your diagnosis and treatment plan within 24–72 hours
how it works.
From account creation to talking to a doctor — three simple steps.
Create your account
Sign up in minutes — completely free. No credit card required.
Request a visit
Describe your symptoms and choose phone or video. On-demand 24/7.
Talk to a doctor
Connect with a board-certified doctor in minutes. Prescriptions sent if needed.
“I was able to get care for my cough at 9 p.m. without leaving home. The doctor was thorough and professional, and my prescription was ready at the pharmacy within an hour.”
Frequently asked questions
MDLIVE urgent care physicians can treat 80+ non-emergency conditions, including cold and flu, UTIs, sinus infections, pink eye, rashes, allergies, ear pain, and more. See the full conditions list above.
MDLIVE urgent care is available 24/7/365. Most patients connect with a doctor within minutes of requesting a visit.
E-Treatment is an asynchronous care option. You answer clinical questions about your symptoms online, and a board-certified doctor reviews them and provides a diagnosis and treatment plan — no live visit required. It's ideal when you don't need to chat with a doctor in real time.
Yes. MDLIVE doctors can prescribe many medications when clinically appropriate. However, they cannot prescribe controlled substances (narcotics, anxiolytics, stimulants). Prescriptions are sent directly to your pharmacy of choice.
The cost is $0–$89 depending on your insurance plan. Your exact copay is shown before you book — no surprise costs.
No. MDLIVE is not appropriate for life-threatening emergencies. If you are experiencing chest pain, difficulty breathing, severe bleeding, or any other emergency, call 911 or go to the nearest emergency room immediately.
ready to feel better?
No waiting room. No surprise costs. A board-certified doctor available right now.